Phone: 217-726-8877 or 1-800-397-9595
Visa Credit Lost/Stolen: 1(800)558-3424 or 1- 217-726-8877 ext. 299
The Heartland Credit Union Smart Option Student Loan® by Sallie Mae®: 1(866)439-0993
To apply by phone or check the status of an existing account.
Fax Numbers
Human Resources: 217-726-2159
Insurance Center (Quotes & Policy Holders): 217-547-1669
Member Service Officers: 217-726-2157
Mortgage Offices: 217-726-2118
Proof of Insurance: 1-877-524-4104
E-mail us at: Heartland Credit Union
Send Us A Secure E-mail: Heartland Credit Union
What's a secure e-mail?
If you need to provide the Credit Union with information containing account numbers, social security numbers, tax documents or anything else that would be confidential in nature, please use the secure e-mail. This e-mail provides an additional layer of security to ensure the information being sent can not be compromised.
West White Oaks Facility
2213 West White Oaks Drive
Springfield, IL 62704
Lobby Hours:
Monday-Friday: 8:30 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. to 12:00 Noon
Drive-Up Hours:
Monday-Friday: 7:30 am to 6:00 p.m.
Saturday: 7:30 a.m. to 12:00 Noon
Drive-thru ATM
South Grand Facility
720 South Grand Avenue West
Springfield, IL 62704
Drive-Up Hours:
Monday-Thursday: 7:30 a.m. to 5:30 p.m.
Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 12:00 Noon
Drive-thru ATM
Sangamon Avenue Facility
2717 Sangamon Avenue
Springfield, IL 62702
Lobby Hours:
Monday-Friday: 8:30 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. to 12:00 Noon
Drive-Up Hours:
Monday-Thursday: 7:30 a.m. to 5:30 p.m.
Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 12:00 Noon
Drive-thru ATM
Memorial Medical Center Facility
701 N. First Street, Room C18
Springfield, IL 62781
Lobby Hours:
Monday, Tuesday & Thursday: 8:00 a.m. - 4:00 p.m.
Wednesday & Friday: 7:00 a.m. - 4:00 p.m.
Local participating CU Service Centers (Shared Branching) locations:
Credit Union 1
225 S. College Avenue, Springfield, IL 62704
To find other Participating CU Service Centers (Shared Branching) location, please click here.
Important 2012 Credit Union Closure Dates
Monday, January 2 - Day after New Year's Day
Monday, January 16 - Martin Luther King, Jr. Day
Monday, May 28 - Memorial Day
Wednesday, July 4 - Independence Day
Monday, September 3 - Labor Day
Monday, November 12 - Day after Veteran's Day
Thursday, November 22 - Thanksgiving Day
Monday, December 24 - Christmas Eve (Credit Union Closes at Noon)
Tuesday, December 26 - Christmas Day