Phishing Guide
Almost daily members receive phishing e-mails claiming to be from national financial service providers. Many credit unions have reported that their members are receiving e-mails claiming to be from the member's credit union. Embedded within the email is a link to a spoofed website. The spoofed website appears to be exactly like the credit union's legitimate website. Once the member is redirected to the spoofed website, the scam phishing e-mail asks the member to fill in required information to keep his/her credit/debit cards or online banking active. The spoofed website asks for name, account number, card numbers and other sensitive account information.
Because the spoofed websites have a very authentic appearance, members are giving up their credit and debit card information, including PINs. Within minutes of a member responding to a phishing e-mail, there are fraudulent transactions on the credit and debit card accounts.
Tips for avoiding Phishing scams:
- HCU will never solicit personal/private information via e-mail.
- Never click on the link provided in an e-mail you believe is fraudulent.
- Do not open an attachment to an unsolicited e-mail unless you have verified the source.
- Do not be intimidated by an e-mail or caller who suggest dire consequences if you do not immediately provide or verify information.
- If you believe the contact is legitimate, go to the company's website by typing in the site address directly or using a page you have previously book marked, instead of a link provided in the e-mail.
If you have any questions concerning phishing, please call the credit union at (217) 726-8877.