Who to Contact in Accounting

WHO TO CONTACT IN THE ACCOUNTING DEPARTMENT
The following is a list of functions performed by the Accounting Department and the person to contact for questions or to send information to.
     
Function Contact Back-up
     
Check clearing differences information                             (MSO’s/Phone center file ck clearing differences for members) - Send Accounting documentations to keep in files    
Alloya issues (typically MSO's call directly - additional guidance) Dacia Dave
Alloya's phone number 1-800-782-2431 OR Member service 1-800-342-4328
ACH Joy Pam
Stop pays on ACH Joy Dacia
ATM machine Each Branch can call in their own ticket
Electronic Check Clearing Issues Joy Dacia
Voided guarantee checks handled by Tellers or MSO's
Spoiled Gurantee checks send in courier to Accounting or put in mailbox Joy Dacia
Stop pays on guaranteed checks after 90 days (if less than 90 days see compliance officer for guidance) Joy Dacia
Check requests for stamps sold by tellers Each branch can print their own checks
Postage balancing Joy Dacia
G.L. account number coding Dacia Dave
Check cards – Fraud Claims Joy Eddie
Unpaid bills Dave Joy
Paid bills Joy Dave
iPay Joy Dacia
Manual Payroll (list of Manual payroll is on Accounting page) Joy Dacia
Memorial member Questions - Payroll Rosie/Shawn Dacia
    updated 11.25.16